Privacy Policy

Effective Date: January 1, 2025
Last Updated: March 24, 2026

Miller Plumbing Pros (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at millerplumbingpros.com or contact us for plumbing services in Santa Rosa Beach, Destin, Niceville, and the Emerald Coast area of Florida.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and mailing address that you voluntarily provide when filling out our contact form, requesting a quote, or contacting us by phone or email.
  • Service Information: Details about your plumbing needs, property address, and scheduling preferences provided during service requests.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Cookies and Tracking: We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Schedule and provide plumbing services
  • Send appointment confirmations and follow-up communications
  • Improve our website and services
  • Comply with legal obligations

Contact Forms

When you submit a form on our website, your information is sent securely to our team for the purpose of responding to your inquiry or scheduling service. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Third-Party Services

We may use the following third-party services that collect data on our behalf:

  • Google Analytics: To analyze website traffic and usage patterns
  • Google Fonts: For website typography
  • WordPress/Avada: Our website platform and theme
  • Form Processing: Contact form submissions are processed through our website’s built-in form handler

These services have their own privacy policies governing their use of your data.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Miller Plumbing Pros
Santa Rosa Beach, FL
Phone: 850-226-1229
Email: office@millerplumbingpros.com